Shipping policy
Last updated: August 2025
Order Processing
Orders are processed within 1–2 business days. You’ll receive an email confirmation with tracking once your order has shipped.
Shipping Times
- Canada: 4–5 business days (up to 7 business days for remote areas).
- United States: 5–7 business days.
Delivery times may vary due to carrier delays, weather, or holidays.
Carriers
We ship with Canada Post, UPS, USPS, FedEx, and other trusted carriers depending on your location.
Shipping Costs
-
Free shipping on all orders (CAD for Canadian customers, USD for U.S. customers).
Shipping Locations
We currently ship within Canada and the United States.
Incorrect Addresses & Delivery Issues
Please double-check your shipping address at checkout. We’re not responsible for delays or losses due to incomplete or incorrect addresses, but we’ll do our best to help. If your order shows delivered but you didn’t receive it, contact us within 7 days.
Questions
Email help@trytoxout.com or call +1 (431) 335-9907.