Refund policy
Last updated: August 2025
We stand behind our products with a 30-Day Money Back Guarantee.
Returns
- Return your order within 30 days of delivery — opened or unopened.
- Returns are free; we cover return shipping.
How to Start a Return
- Email help@trytoxout.com with your order number.
- We’ll send you a prepaid return label and simple instructions.
- Drop off the package with the specified carrier.
Refunds
Once your return is received, refunds are issued to your original payment method within 5–10 business days. You’ll receive a confirmation email when processed.
Exchanges
We don’t offer direct exchanges at this time. Please return your item for a refund and place a new order.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days with photos and your order number. We’ll make it right.
Questions
Email help@trytoxout.com or call +1 (431) 335-9907.